Customer Reviews

From 86 reviews
Marcia W

Carpets cleaned & quickly, too! Rep took time to explain process

via Google
Jill M

Always a beautiful job by Heavens best! They have done our carpet clearing and upholstery for years...we would recommend to friends and family!

Response from business owner

Jill, thank you so much for your loyalty! You mean a lot to us and our company!

via Google
Victoria B

Efficient and a fair priced. Very professional and definitely gave our carpets a good refresh and clean. Would happily recommend.

Response from business owner

Thanks for your personal recommendation! We appreciate your business!

via Google
Doug L

On time. Let’s you know their on the way. Professional job. Very clean carpet! Fair price!

via Facebook
Emily W

Scott came out and did a wonderful job. He was very nice, and he did a thorough job. I would highly recommend using his company.

Response from business owner

Thank you for your personal recommendation! It means a lot to us and our company!

via Google
lynne maclean

They did a great job, showed up on time and are very friendly and knowledgeable.

Response from business owner

Thank you so much! Your kind words mean a lot to us and our company!

via Google
Clemson Alumnus

I had to change times on Scott at the last minute and Scott rearranged his schedule to be at my house at 8:00 in the morning. Did a great job cleaning my carpet and was very thorough. There is a reason he has such a high rating on Google. …

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Response from business owner

Thank you so much! We are so glad that everything worked out so well! Thanks for your loyalty to our business!

via Google
Sharon B

Our carpets look and feel new underfoot ! We have very light colored carpet so photos are not useful but our technician called to confirm the day before , arrived precisely on time the day of cleaning and did our complete condo unit in …

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Response from business owner

Thank you so much for giving us a call and trusting us to clean your carpets! We are so glad that everything worked out so well! We hope to hear from you again in the future!

via Google
Duncan K

Very professional and expedient.

Response from business owner

Duncan, thank you for the fantastic review!

via Google
oskikevin

Very pleased with the entire experience: the quality of the job done, the politeness of the staff and the cost. Would absolutely use again.

Response from business owner

Thank you so much for trusting us to come clean your carpets! If you need anything in the future, give us a call!

via Google
Christi Kunzweiler

Wonderful experience all around with Heaven’s Best! Scott was patient over two reschedules due to our personal circumstances. Colin did a fabulous job on our carpets & upholstery and Mikey even came back when we noticed some tough spots …

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Response from business owner

Christi, thank you for the kind words. We really appreciate the business.

via Facebook
Kelly M

Great job at a great price! Fast, efficient, and friendly. The carpet dried quickly, and Micheal was able to remove several spots I thought would never come clean. They are my go-to now.

Response from business owner

Thanks for the wonderful review Kelly! We are so glad that everything went so well! Give us a call if you need anything else!

via Google
Julie B

This place is AWESOME. If you need any of your furniture steam cleaned or carpets, please go with Heaven's Best. We had an old couch our dog had destroyed (we thought), but after they were done with it we were astounded. He got it so clean…

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Response from business owner

Julie! WOW! What a fantastic review! We are so glad that you are pleased with our services! Thank you for letting us bring new life to your furniture! We hope to hear from you again!

via Google
Ashley Harris

All this rain and two large breed dogs make for a messy carpet no matter how careful I try to be. The staff at Heaven's Best were very helpful and very accomodating for my busy schedule. Scott showed up on time and even called to let me …

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Response from business owner

Thank you for the review Ashley. We really appreciate the business.

via Google
Joe D

Scott did an excellent job preparing our rental house carpets. Thorough, prompt, and friendly! Great price – highly recommend!

Response from business owner

Thank you for the review Joseph. We really appreciate the business.

via Google
Robert Dayton

We use Scott and his team weekly. They are great to work with!

Response from business owner

Thank you Robert. It's a pleasure working with you and your company.

via Facebook
Denise W

Heaven's Best Carpet Cleaning is awesome! I have had the pleasure of dealing with both Scott and Mikey, and they both have great personalities and are very professional. They clean the carpets at my work place and also at my home, and I …

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Response from business owner

Denise, thank you for the review. We really appreciate the business for both your home and your work. Thanks so much.

via Google
Juliet Ingegneri

We have needed Heaven's Best mainly to clean up after our pets, and have been very impressed with how thoroughly clean they have gotten our carpets. Even though we have very old carpets, they look and smell practically like new when they're…

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Response from business owner

Juliet, it is our pleasure! Thank you for trusting us to clean your carpets! We are so glad that your carpets turned out so well! Let us know if you need anything else!

via Google
Jeannie Fenton

I have a small retail store and had some grease stains in our carpets that looked awful! Scott and his team came out and got the carpet looking great again as well as pressure washing our sidewalk. They are great to work with! I definitely …

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Response from business owner

Thank you so much Jeannie for taking the time to leave us such a wonderful review! We appreciate your business! If you need anything else, feel free to give us a call!

via Google
Robert Dayton

We work with Scott and his group weekly. They are prompt, professional and guarantee their work! We recommend them highly!

Response from business owner

Robert, thank you for the review. We really appreciate the business. It is a pleasure working with you and your company.

via Google
Elizabeth Carper

Called in today for a quote, WOW! What great customer service. Scott was super helpful & even though the service I was looking for they didn't offer, he took the time to direct me to another local business. Very impressed!

Response from business owner

Thanks for the great review Elizabeth! We hope you were able to find what you were looking for!

via Google
roger coggins

I needed my carpet cleaned so I called yesterday to see if they could do the job today. They worked me in and did a great job. The guys were very respectful and professional. Amazing job and the carpet smell great. Thanks so much!!

Response from business owner

Roger, thank you for your feedback. It was our pleasure to help and we were glad that we were able to fit you in!

via Google
Dennis Cockrell

Very pleasant to work with and did an outstanding job! Will definitely use Heaven's Best for my carpet cleaning need in the future. Highly recommend.

Response from business owner

Thanks for your great recommendation Dennis! We appreciate it!

via Google
Dana bregg

Great service.Very prompt. Our carpets look great and smells great. Thank you again

Response from business owner

Our pleasure! Thanks for leaving a great review Dana!

via Google
Joaquin R

Scott from Heaven's Best was on time and did a great job. I had the normal 4 rooms and a hallway; the closets were included too! Carpets shined and a great fresh scent was throughout the house. Dried in about an hour with my ceiling fans on…

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Response from business owner

Joaquin, Thank you for the post and feedback. We appreciate your business.

via Google
Liz Horvath

Scott did an outstanding job! He definitely knows the industry and we will use him exclusively in the future. He is both professional and personable. We talked alot mutual love of German Shepherds.

via Google
Tait Carpenter

Fabulous service. Prompt, good communication, quick, and excellent results. And he was so sweet to let my 4 year old ask him 700 questions while he worked! Would definitely recommend.

Response from business owner

Tait, Thank you so much for the feedback. It was my pleasure. Scott

via Google
gina sanders

Just had all my rugs and sofa cleaned by Heavens Best. So happy with the results!! Great family owned business. Will definitely use them again!

Response from business owner

Gina, That you so much for the feedback. It was our pleasure. Scott

via Google
Kim Knight Wehunt

What an amazing job Scott did cleaning our carpet. Our almost 30 year old carpet looks new again!!! Can not say enough about the awesome job done. He even removed stains that other companies didn’t attempt. I will definitely be using …

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Response from business owner

Thank you very much Kim for leaving us a review! We are happy to help!

via Facebook
Erin Wackerhagen

Scott did an amazing job and gave life back to our very well-loved carpets! The experience was easy and professional from start to finish.

Response from business owner

Erin, Thank you for the post and feedback. We appreciate your business.

Dan

via Google
Jennifer Marshall

Scott was just awesome!

Timely! Great rates! Fast and great detail!

Response from business owner

Jennifer, Thanks for your comments and review. We really appreciate your business. Dan

via Google
Ashley Harris

Surprised my parents with clean carpets for Thanksgiving. They did a great job. Scott was nice and personable.

via Facebook
James-Debby Brannan

Best job I've ever seen,my carpet looks better than when it was new, i split a melted candle on my carpet the day after it was put down two times it was cleaned they never came close to getting that up it's gone now.I couldn't be happier …

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Response from business owner

No problem! We are very glad we could help! Thank you very much for leaving us this review!

via Facebook
Kathryn Davjes

White carpet ~ need I say more? Marie was not only professional, time efficient, and thorough but a joy to have in our home. I will absolutely use Heaven’s Best again as well as recommend them to others. See you soon, Marie!

Response from business owner

Kathryn, Thank you for your comments and review. We appreciate your business. Dan

via Google
Bonny Palmatier

Marie was super great! She was on time, friendly, understanding, helpful, and did a great job. I have a shag rug and two inside dogs...my rug is a beige and grey color. Put two and two together, after a few months it needed a good clean! It…

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Response from business owner

Thank you for the kind words and the rating. We appreciate working for you.

via Google
Bonny Palmatier

Marie was super great! She was on time, friendly, understanding, helpful, and did a great job. I have a shag rug and two inside dogs...my rug is a beige and grey color. Put two and two together, after a few months it needed a good clean! It…

read more
Response from business owner

We will be sure to pass on your kind comments to Marie! We think that she is wonderful too!! Thank you for the positive feedback, Bonny, and thank you for choosing Heaven's Best! 🙂

via Facebook
Angie Carroll

We are so pleased with the speedy and friendly service! We will definitely use Heaven’s Best again!

Response from business owner

Thank you for your comments and rating. We appreciate your business.

via Google
Stephanie Brownlow

Thank you, Marie! Marie called to let me know she was on her way as scheduled to my house to clean my (what I thought was ruined) rug. She saw the rug I needed cleaned and let me know that it was smaller than what I thought and didn't need …

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Response from business owner

Thank you for the feedback and review.

via Google
Kim Whelehan

Marie did an excellent, thorough job. Highly recommend!

Response from business owner

We are happy to help, Kim! Thank you for the review!

via Facebook
Stephanie Green Guthrie

Scott did a great job. My carpet looks so much better. I'm very happy with the job they did and will recommend to anyone. Great customer service.

Response from business owner

Stephanie, Thanks for the comments and review. We appreciate your business...Dan

via Facebook
Ali Rautio

Marie was great! She kept in touch with me about her arrival time, and was there when she said she would be. We had our living room carpet done and let me tell ya, it's like it's brand new. Some stains that I've been trying to get out for a…

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Response from business owner

Ali, Thank you for the comments and your review. We really appreciate your business...Dan

via Google
Kelli Van Pinxteren

Dan and crew have always put a lot of pride and care into their work! They're amazing to work with and I highly recommend them! They stand behind their work and work hard to earn repeat business!

Response from business owner

Thank you for your kind feedback, Kelli Van Pinxteren. We do our best to make customers so happy that they can't help but to tell their friends and family about us. 🙂

via Facebook
Brenda Hendricks

This is a great carpet cleaning service. I had no idea. Marie came alone so I was a little worried. I shouldn't have been. She worked a few miracles for me. They do not steam clean the carpet; this is a low moisture cleaning service. I am …

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Response from business owner

Brenda,

Thanks a lot for the review and your feedback. We appreciate your business and look forward to serving you again in the future...

Dan

via Google
Susan Durecki

Marie came to our home to clean our motorhome carpet. The carpet was very badly stained from years of camping with five dogs. Marie arrived with s smile and an attitude of sunshine. She was very professional and did a great job of removing …

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Response from business owner

Susan,

Thank you for the comments and the review. We appreciate your business...

Dan

via Google
Melissa DiMarino

We used Heavens Best to steam clean the carpets of our new home. Marie was great at communicating when she would arrive so someone would be there. She also did a magnificent job on our carpets. She was great at explaining what she did to …

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Response from business owner

Melissa,

Thank you for the feedback and review. We appreciate your business...

Dan

via Google
Madison Peeples

Marie came and cleaned my sofa this morning and she was phenomenal! I have had it previously cleaned and today's service trumps it by a hundred! I recommend Heavens Best to anyone looking for upholstery cleaning or carpet cleaning (really …

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Response from business owner

Madison,

Thanks for the feedback and kind comments. I will let Marie know what you stated. We appreciate your business...

Dan

via Google
Meghan Douglas

First time using them and it was a great experience. Marie was awesome. She explained what she was going to do and took the time to get some pretty heavy stains out. I wish I had a before and after picture to post, but I have two large dogs…

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Response from business owner

Meghan,

Thank you for the feedback and review. We appreciate your business.

Thanks

Dan

via Google
D Golden

I have been 100% satisfied with Marie and Scott today (and Dan for the last decade PLUS). My carpet looks and smells clean and fresh. They were quick, so professional, the price was great, they don't leave the carpet hardly wet, and they …

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Response from business owner

Thank you for your response. We greatly appreciate your business...Dan

via Google
April Sullivan

Great work, outstanding customer service!!

Response from business owner

April, It was our pleasure serving you. Thanks for the kind remarks. Dan

via Google
Tara Boudreau

Carpets look substantially better after previous owners pet and strange stains. Helped us not have to immediately replace carpets after moving in!

Response from business owner

Tara,

Thank you for the feedback and comments. We appreciate you calling us for your cleaning needs.

Thanks

Dan

via Google
Rebecca Roberts

Called at the last minute and they were able to come same day! Selling my house and needed it to look and smell perfect for next day! Scott and Maria came late in the day and worked until the job was finished. They were professional, right …

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Response from business owner

Rebecca,

Thank you for the feedback and comments. Glad we were able to help...

Dan

via Google
Veronica Rummel

Top notch customer service! My husband and I were skeptical about our carpets coming clean due to pet stains and teenagers. After Scott was done, it was if we had installed new carpet. Their product left a nice clean aroma and there was no …

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Response from business owner

Veronica,

We really appreciate your business and thank you for the kind words. We look forward to serving you again.

Dan

via Google
Maureen Urban

Marie did a 10 star job! She was on time and got right down to the job at hand after explaining the process.

She took great care while cleaning my carpet and room rugs. Marie made sure there was NO pet odor whatsoever after each piece was …

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Response from business owner

Maureen,

Thank you for the kind remarks. I will let Marie Know. We appreciate your business.

Thank you

Dan

via Google
Holly Jones

From the first conversation to the the last good byes everyone at Heaven's Best was nothing but pleasant, informative, personable and pleasant.

If possible I would however request Marie!!! She was absolutely fantastic. Not only did she …

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Response from business owner

Holly,

Thank you for the kind words. We really appreciate your business...

Thanks

Dan

via Google
George Jeffries

Absolutely unbelievable! ! Thought the floor was totally shot. VCT was black in a lot of areas and looks like a new floor now. Guys were very professional and pleasant. Highly recommend this company !!

Response from business owner

George,

Thanks for your feedback and comments. We appreciate your business...

Dan

via Google
Don Erickson

Very responsive, extremely professional. Explained everything they were doing and routinely showed up on time as promised to check on drying progress. I would highly recommend them for water/moisture restoration efforts.

Response from business owner

Don,

Thank you for the review and feedback. We appreciate your business...

Dan

via Google
Sharon Cushing

Wonderful to work with. Fast and efficient. If you need your carpet cleaned, look no further than heavens best

Response from business owner

Sharon, Thank you for your business and feedback. We appreciate your comments. Thanks, Dan

via Google
Sondra Britt

Our carpet is 12 yrs old and we have it professionally cleaned at least once every year(sometimes twice) but it could only get a certain amount of clean after all those years of children, pets, wear and tear... much to my surprise HB had …

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Response from business owner

Sondra, Thanks for your review and comments. We appreciate your business. Dan

via Google
Katie Leigh

Scott was awesome! Punctual, great quality work, and my carpet looks amazing! Thanks!

Response from business owner

Katie,

Thanks for you comments. We appreciate your business...

Dan

via Google
Sara Michael

Dan and Scott did a fabulous job cleaning all our carpets and conditioning all our hardwood floors. Our home feels brand new! Timely and professional -I will be using them again....!

Response from business owner

Thank you for your review and feedback. We appreciate it and look forward to cleaning for you again.

Dan

via Google
Ken Howell

After researching and reading the reviews for Heaven's Best, I knew these were the guys for me to do the job. The owner, Dan was great as he set up the appointment and then the day of notifying me of the time and being prompt. Dan and Scott…

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Response from business owner

We appreciate your feedback and comments. Thank you for your business and we look forward to serving you in the future.

Dan

via Google
Rosa Mickens

I read many reviews that was so positive.All the comments were dead on.Scott arrived with a positive attitude and accessed what needed be done and he got to work.

He is a very nice friendly pleasant person,who didn't mind conversing with my…

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Response from business owner

Rosa, Thank you for your comments. It was our pleasure serving you. Dan

via Google
Chuck Lattin Sr

Best carpet cleaners in the upstate! Dan and his team have excellence and integrity in all they do!

Response from business owner

That is something we definitely strive for. Thanks, Chuck Lattin Sr!

via Facebook
Katie Leigh MacDonald

Marie was awesome! Punctual, fun to talk to, and my carpet looks and smells great!

Response from business owner

Thank you so much, Katie! I really appreciate it!

via Facebook
Donna Seibel Troyer

Very friendly and professional! My carpet looks great and isn't soaking wet! Clean smell! They aren't looking to nickel and dime you either! I'll keep calling them back!

Response from business owner

Thank you for giving us such positive feedback Donna! We really appreciate you doing this!

via Facebook
Paige Morton

Excellent service and fantastic outcome! We have 2 dogs and 2 kids. Our carpet sees lots of traffic and gets abused. With the baby about to start crawling we needed a good cleaning and I was curious to see how some pesky reappearing stains …

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Response from business owner

Thanks for the comments. We appreciate your business.

Dan

via Google
Carol West

Very pleased! Lane was prompt, polite, and professional...and the carpets look great!

Response from business owner

Carol, Thank you for the kind review. We appreciate your business and look forward to serving you in the future.

Thanks

Dan

via Google
Daniel Mccleary

To whomever decides to read this, I can personally attest that Heaven's Best does the work they claim to do. Their manager, Dan and the technician, Scott M. both were extremely respectful, polite and knowledgeable on the phone. Specifically…

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Response from business owner

Daniel, thanks for your comments. We appreciate your business.

Dan

via Google
Tracy Tabb Martins

Awesome job, very professional and my carpets look great!!! Barely damp at all not at all like any other carpet cleaner I have ever used in the past. Highly recommend....you won't be sorry.

Response from business owner

Tracy, thank you for the comments. I am glad to hear things worked out for you and we greatly appreciate your business...Dan

via Facebook
Sara Smith

Dan came out and cleaned the carpets in my house and was very professional. The carpets look great and were dry in no time. Thank you so much.

Response from business owner

Sara,

Thank you for the feedback. We appreciate your comments and business.

Dan

via Google
D MorreII

Exceptional job! Carpets came out great and smelled fresh too without any left over residues. They actually were Dry in One Hour. I would definitely recommend Heavens Best to my friends..

via Google
Rachel Carnell

Highly recommended!! As you can see by my profile picture we have six children and hadn't had our carpets cleaned in years. Watching the team from Heaven's Best clean our carpets was like watching a miracle unfold!! Years of ground-in …

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Response from business owner

Rachel,

Thank you for your comments and feedback. We really appreciate your business.

Dan

via Google
collin mikula

Great Job on my carpets. They worked me into their schedule and cleaned our carpets fast.

Response from business owner

Collin,

Thanks for the comments. We appreciate your business.

Dan

via Google
CallMeTsmith

Great service, did a fantastic job on the carpets. Would definatly recomend!

Response from business owner

Tyler,

Thank you for the feedback and recommendation. We appreciate it.

Dan

via Google
Christina Jenkins

I forgot the guy's name who came to wash our carpet, but he did an amazing job! He went above and beyond! We had a couple of tough smelly areas and he made sure to work as best as he could on them. Will recommend this company to everyone!!

Response from business owner

Thank you Christina! We are so happy to hear that you were able to get those tough smelly areas cleaned up! Our greatest joy is always having satisfied customers! 🙂

via Facebook
Marty Holcombe

They are professional and do a great job at a reasonable price. They get my vote!

Response from business owner

Thanks so much! We look forward to working with you again in the future!

via Facebook
Brittany Lee

Fantastic Service! Very reasonably priced and awesome work! Would highly recommend to anyone needing something cleaned!

via Google
Ronda Holder

Heaven's Best Carpet Cleaning is one of the best around. I have used them many times personally and I have referred many of clients and friends to them. They do a great job and I love how the carpets are not saturated and dry within an hour…

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via Google
Scott Mikula

I have called Heavens Best to clean the carpets in my house multiple times and he is always very professional and the carpets look good and the house smells so good afterwards.. I especially like that I don't have wait 2 days to put my …

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via Google
Dan Moore

Exceptional cleaning with a low-moisture process...Dries in One Hour!

via Facebook
Al Turner

Dan is an experienced professional and his services are affordable. I recommend Heaven's Best for your carpet cleaning needs.

via Facebook
Scott Mikula

Dan is very professional and does an excellent job. Carpets dry very fast unlike other companies.

via Facebook
Responsive Webpress

Great Results! Carpets dried very fast and they look great. A very quit system with a pleasant citrus scent to the solution, and the actual cleaning was very thorough and highly effective. The carpets feel very soft and there are no …

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via Google
Al Turner

5 Stars!

Everything is very clean – very impressed with the results! Dan Moore is extremely courteous, very professional, knowledgeable, and prompt. My carpet looks great now, and feels like new! Your professionalism and attention to detail…

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via Google
John Smitherson

We moved into a new house about a year and a half ago. I always meant to try and clean the carpet myself, but our busy lifestyles caused us to keep putting it off. With the holidays coming, I wanted to finally get the carpet cleaned. …

read more
via Google
Bruce Major

Outstanding work and service. Definitely the best around anywhere. I highly recommend to everyone.

via Google

K Monahan ★★★★★
★★★★★
★★★★★
5/1=5.0

Mikey came out and cleaned a large room that had a pet odor. Problem solved. I got a quick appointment, they arrived on time and there was communication in reference to the appointment. Overall Great Job, thank you.

Mabda ★★★★★
★★★★★
★★★★★
10/2=5.0

Spectacular Job! Looks like new!!

Eric ★★★★★
★★★★★
★★★★★
15/3=5.0

Very pleased, will use again!

Carole ★★★★★
★★★★★
★★★★★
20/4=5.0

I am very pleased with the customer service and results that I received from Dan and Scott! They were both very friendly and accommodating. Scott cleaned the carpeting on my stairs and the second floor and three wool rugs. All came out bright and fresh smelling ( Yes, I went down on my knees and sniffed all over!!) The cleaner used had a refreshing citrus scent that left my whole home smelling wonderful! I have already told many people of their excellent service. I will have them back later this year to do all my large rugs(both nylon and wool) downstairs. I can't wait!

Scott ★★★★★
★★★★★
★★★★★
25/5=5.0

Excellent service! Will call again.

Mong ★★★★★
★★★★★
★★★★★
30/6=5.0

Very good job! will use again!

Devnone ★★★★★
★★★★★
★★★★★
35/7=5.0

Very Professional!!

Paige ★★★★★
★★★★★
★★★★★
40/8=5.0

Fantastic service! Will definitely use again.

Denise ★★★★★
★★★★★
★★★★★
45/9=5.0

Awesome customer service and awesome job. Highly recommend.

Amanda ★★★★★
★★★★★
★★★★★
50/10=5.0

Very friendly and professional. Carpets look and smell great!

Abigail ★★★★★
★★★★★
★★★★★
55/11=5.0

Great Job!

Kincid ★★★★★
★★★★★
★★★★★
60/12=5.0

Great work! Thanks

Doug ★★★★★
★★★★★
★★★★★
65/13=5.0

Carpets look great!

Les and JoAnne ★★★★★
★★★★★
★★★★★
70/14=5.0

We have never had a rug cleaning co. vacuum our carpets before cleaning them. Thanks

Overall Score: 5.0
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